Finance, HR and compliance, consolidated into one shared services centre you still control.
MYND builds and runs your shared services centre across Finance & Accounting, HR, Payroll and Compliance, with automation and RPA built in. We carry the consolidation, the SLAs and the day-to-day operations. You keep final sign-off, the audit trail and the board-ready numbers.
- 25+years, since 2002
- 99%accuracy & compliance
- ~40%typical cost reduction
- 1,000+enterprises run
Scale you can put a number on.
A shared services centre is only worth it if the economics show up in the results. Here is what we run, and what we report back to you every month.
Four things a shared services centre has to get right.
A centre earns its place only when four things hold at once: it costs less, someone owns the outcome, it scales without drama, and risk stays controlled end to end. We design yours around all four.
The four objectives are not a philosophy on a slide. Each one becomes something we measure and report: the cost curve, the SLAs a named team answers for, the standard operating procedures that let us scale, and the control framework that keeps risk in check.
You see all of it in a monthly governance review, so the centre stays accountable to you rather than the other way around.
Economy & efficiency
Centralization and consolidation drive cost down, with automation doing the repeatable work.
- Automation, robotics and RPA/OCR at the core
- Variable, transaction-based pricing
- Consolidation that removes duplicated layers
Accountability
Clear ownership through SLAs and governance, so someone answers for the result, not just the task.
- SLAs for turnaround, accuracy and quality
- Independent, structured process ownership
- Robust governance and monthly MIS
Scalability
Standardized processes and documented SOPs let the centre scale across functions and geographies.
- Standardized, repeatable processes
- Detailed process documentation and SOPs
- Best practices deployed from day one
Risk & controls
A control framework, preventive and post-facto, with the visibility you need to defend every number.
- Preventive and post-facto risk controls
- Robust MIS for enterprise visibility
- Defined toll gates and FMEA on operations
Centralize, share, or outsource. The model that fits you.
Most organizations weigh three routes, and the right one turns on capital cost, ramp-up time and how much corporate control you want to keep. We help you choose, then run the model you pick.
Centralization
Operations are pulled under one corporate roof, usually run by a corporate function such as the CFO, with the goal of centralizing finance under a single umbrella.
- High corporate control and visibility
- Led by your own corporate function
- Focused on centralizing finance operations
- Fewer cost-reduction openings than outsourcing
Shared services & outsourcing
Runs as an independent unit or through an external partner, oriented to economy, continuous improvement and service excellence, and held to service-level agreements.
- High scalability across functions and geographies
- A wide choice of delivery locations
- Economy and continuous improvement by design
- Delivered and measured against SLAs
You keep the judgment. Whichever model you choose, delegation of authority, payment-release rights, materiality thresholds and final sign-off on board-facing numbers stay with you. We operate inside your controls, not around them, and start with one function so you can prove the fit before you commit the rest.
Build it in-house, or run it with a partner.
The two routes diverge across people, scalability, process, cost and technology. Seeing the difference makes the decision clearer, and it usually comes down to time, capex and flexibility.
An in-house centre is a multi-year project: technology is a capital investment, infrastructure is built from scratch, and processes take years to mature before the savings arrive.
With a partner, the technology, teams and processes are already in place. Core functions can be live in 2 to 4 weeks, complex transitions run as a phased pilot-then-scale rollout, and the commercials are variabilized instead of carried as fixed cost.
In-house build
Skilled employees get pulled into routine transactional work, while subject-matter experts sit as spare capacity.
Flexing headcount to match changing demand takes time, and reducing it is harder still.
Standing up the centre and maturing its processes typically takes years and sustained investment.
Costs rise with annual salary revisions, often without matching productivity gains.
Technology is a capital investment and infrastructure is built from scratch, adding to setup time and cost.
Partner-run SSC with MYND
The work and the outcome are ours and SLA-driven, so your skilled people are freed for value-added activity.
Expand or contract with the business without carrying the overhead of a fixed in-house team.
SLA-driven processes deliver consistency and quality from day one, not after a two-year build.
Shared resources cut cost, contracted with agreed escalation clauses so the number stays predictable.
Variabilized commercials and ready infrastructure suited to an SSC, with no capital investment to make first.
Standardize, lift & shift, then fix & mix.
A proven three-phase transition, built to keep disruption low while the efficiency gains compound at each stage. We prove the result on a pilot before you scale, and there is no rip-and-replace.
We diagnose the current state before we touch anything, then move operations in a controlled lift and shift, and only then layer in technology and innovation. Core functions can be live in 2 to 4 weeks; complex, multi-function transitions run over a phased 6 to 12 weeks.
Because we connect to the SAP, Oracle, Tally, Zoho and 50+ systems you already run, nothing gets ripped out. You see the result on a pilot, then decide what to scale.
Standardize
Understand the current state and find where standardization will pay off.
- Address manual work and legwork
- Identify standardization opportunities
- Bring scattered processes under control
- Document current-state operations
Lift & shift
Move operations into the centre and focus on improvements and efficiencies.
- Centralize operations for control
- Focus on improvements and efficiencies
- Plan strategic initiatives
- Set the process transformation roadmap
Fix & mix
Layer in technology and innovation for outcome-based service delivery.
- Integrate technology interfaces
- Handle discrete, low-impact processes
- Bring innovation to service delivery
- Move to business-outcome-based solutions
Five levers of productivity, three foundations.
People, technology and process are the foundations. Five levers work across them to turn manual, scattered work into standardized, automated operations you can measure.
Consolidation removes duplicated layers. Standardization makes the work repeatable. Automation and RPA take the manual steps out. And a focused service-delivery layer keeps stakeholders looked after.
The result is the 80% touchless, 99% accurate operation you see on the board, with experts spending their time only where judgment is genuinely needed.
Consolidation
Consolidate processes in the centre to reduce layers through shared supervision.
Standardization
Standardize processes across functions and deploy common SME expertise at the backend.
Automation
Use automation tools to eliminate manual steps and the errors that come with them.
RPA / OCR
Deploy robotics and intelligent OCR wherever they cut manual effort.
Service delivery
Focused relationship and service touchpoints that keep stakeholders satisfied.
People
- Leverage your own available resource pools
- Shared senior SME team oversight
- Infusion of fresh talent
- Optional rebadging of critical resources
Technology
- The MYNDX platform plus RPA/OCR, learning and workflow tools
- Multi-ERP and multi-tool environments handled
- Integration capability across your systems
Process
- AS-IS documentation and sign-off
- TO-BE design and transformation roadmap
- Lift-and-shift operations takeover
- Business-continuity assurance
What the centre delivers back to you.
The SSC model produces direct outcomes you can put on a page, and indirect benefits that compound over time. Both show up in your monthly review, not just in the business case.
Lower operating cost. A typical ~40% cost reduction when we own the work, on a variabilized commercial model rather than fixed headcount and licences.
Process efficiency. Transformed, unified processes with improved and consistent SLAs across every function in scope.
Enhanced automation. Higher automation through bolt-on tools and advanced AI and RPA, so more of the work runs touchless.
Benchmarking & metrics. Data-driven performance measured against standards, reported in a monthly governance review.
A better experience
A "WOW" experience for employees, clients and partners through better service delivery.
Best-practice adoption
Access to proven methodologies and industry-leading practices from day one.
Variable commercials
Flexible pricing aligned to transaction volumes and to what the business actually needs.
Indirect savings
Savings on ERP licences, tighter controls and fewer process leakages across operations.
From concept to daily operation.
We act as a business partner across the full lifecycle, from the first feasibility study to running the centre day to day, so the benefits stay synchronized with your goals.
Feasibility & business case
Comprehensive feasibility studies and detailed business cases that justify the investment and the projected ROI.
Change & risk management
Change management, risk management and issue monitoring throughout the transformation journey.
Project management
End-to-end project management and administration, keeping delivery on time and stakeholders aligned.
People & rebadging
Managing people transitions, including rebadging of existing staff, training and organizational change.
Solution design & transition
Designing the to-be operating model and managing a seamless transition from the current state to it.
Service level management
Ongoing service-level management for continuous improvement and performance against agreed SLAs.
MYND centralised and automated our payroll, integrating with our existing ERP, and eased all our lives at DCM. We saved cost, reduced human intervention and enhanced employee satisfaction.
Consolidation concentrates your data. We hold it to standards you can verify.
Putting finance, HR and compliance in one centre concentrates sensitive data, so the controls matter more, not less. Ours are independently audited and verifiable in our Trust Center.
256-bit encryption in transit and at rest, with automated backups and disaster recovery.
Role-based access & MFA, complete audit trails and regular penetration testing.
DPDP aligned, in step with India's Digital Personal Data Protection Act.
ISO 27001:2022
International standard for information security management systems.
Verify in Trust CenterISO 27701:2019
Privacy extension with GDPR-equivalent data protection standards.
Verify in Trust CenterSOC 1 Type 2
SSAE18 and ISAE 3402 controls over financial reporting.
Verify in Trust CenterSOC 2 Type 2
Security, availability, processing integrity and confidentiality.
Verify in Trust CenterShared services, answered.
The questions a CFO or COO actually asks before consolidating finance, HR and compliance into one centre.
Still have questions? Talk to usWhat exactly does MYND run in a shared services centre?
One centre for your Finance & Accounting, HR, Payroll and Regulatory Compliance operations, from invoice processing and month-end close to payroll runs, statutory filings and vendor compliance. Automation and RPA are built in, and every function runs to agreed SLAs on turnaround, accuracy and quality.
If we consolidate everything, do we lose control?
No. You keep the judgment. Delegation of authority, payment-release rights, materiality thresholds and final sign-off on board-facing numbers stay with you. We operate inside your controls, and a live exception queue shows every item that needs your call, so you can challenge any number and defend it to your board and auditors.
How is this faster than building an SSC in-house?
An in-house centre typically takes years to stand up and longer to mature, with capex for technology and infrastructure. We bring ready technology, trained teams and proven processes, so core functions can be live in 2 to 4 weeks and complex, multi-function transitions run as a phased pilot-then-scale rollout. There is no rip-and-replace; we connect to the SAP, Oracle, Tally, Zoho and 50+ systems you already run.
Which functions can move into the SSC, and can we start small?
Start with one function, Accounts Payable, only Payroll, or just Compliance, and add the rest as you grow. Nothing forces you into a rigid package. Most clients begin with a single high-volume process, prove the result on a pilot, then consolidate further.
How is pricing structured for a shared services model?
The commercial model is variabilized: you pay for the transactions and services you use, with agreed escalation clauses for predictability, rather than carrying fixed in-house headcount and ERP licences. That turns a capex-heavy build into a transparent operating cost that scales up and down with your business.
How is our data protected once functions are consolidated?
Consolidation concentrates sensitive data, so we hold it to independently audited standards: ISO 27001 and ISO 27701, SOC 1 and SOC 2 Type II, with 256-bit encryption in transit and at rest, role-based access, MFA, complete audit trails and regular penetration testing. We are aligned with India's DPDP Act, and every certification is verifiable in our Trust Center.
Start with one process, not a big-bang consolidation.
Tell us the process you'd most like off your plate: payables, payroll, a monthly close or statutory compliance. We'll run a free diagnostic, show you the cost and accuracy gap, and prove the result on a pilot before you consolidate anything else.
Build your shared services centre on numbers you can stand behind.
Join the 1,000+ enterprises across 50+ countries that hand MYND their back-office and keep their sign-off. We'll map the path to lower cost, higher accuracy and one accountable centre.
© 2026 MYND Integrated Solutions. All rights
reserved.
ISO 27001 · ISO 27701 · SOC 1 & SOC 2 Type II · DPDP aligned · 25 years, since 2002.